The Only Nice Domestic First Class Product is Being Eliminated - View from the Wing
When talking about degrading the passenger experience by offering Basic Economy fares, US airline executives talk about 'allowing customers to buy exactly the product they want' -- except they really do not do this, because Delta, American, and United do not offer a product that is as comfortable as Virgin America's for customers to buy.
[Source: viewfromthewing.boardingarea.com] [ Comments ] [See why this is trending]
[Source: viewfromthewing.boardingarea.com] [ Comments ] [See why this is trending]
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